Archive for March 18, 2017

Changes to Dropbox support (coming soon)

March 18, 2017 Comments off

At the end of June 2017, Dropbox will be deprecating the (v1) APIs I use to interact with their service, i.e. listing folder contents, copying files to/from Dropbox … etc. I will therefore be making updates to each of my apps to migrate to their new (v2) APIs.

The main change is that they will no longer support a single app accessing both the root (top level) folder and the Apps (sub)folder, I would have to submit separate copies of my apps to support both. I have no plans to do this as it is overkill, so all users will be required to use the Apps folder instead. This is a much tidier way of organising your files, as a single Apps folder will contain sub-folders for each of your apps. It is the way to go!

There will be a little bit of disruption for users currently using Dropbox, especially those linked to the Root folder. More details will be posted when I migrate each app.

This change will also allow me to add Dropbox support to my Mac apps.

Backups (a reminder)

March 18, 2017 Comments off

I am posting this again, because I keep getting requests for help from users who simply aren’t backing up their data (you know who you are).

Let’s say your device is wiped, accidentally or otherwise. If you care about your data, how are you going to get it back? When did you last back it up and where is your backup stored? If the answer to these questions is “not recently” or “on my device”, your data is simply NOT protected, perhaps gone forever. You alone are responsible for ensuring that your data is safely backed up and stored off your device. This applies across every device and app you own and care about, not just my apps.

The following is a repeat post …

“My son/daughter/grandson/granddaughter has somehow deleted your app from my iPhone/iPad. I restored it from the AppStore but all my data is gone. Can you help get it back?”

“I have been having problems with my iPhone/iPad. I took it to the Apple Store and they reset it. When I restored my purchases, my app data is gone. Can you help … etc”.

Surprisingly these are fairly common support requests (certainly once per month), and sadly for these users the answer is not always good news.

Apple’s iTunes backup(s) might help, but they are somewhat unreliable (IMHO). What’s more, since they only store a single backup per device(!), chances are your data is already gone. This is why I added backup support to each of my apps very early on (2010, if not 2009).

If you haven’t ever used this simple feature, then you are seriously at risk of losing your data. Yet using it is trivial …

Account Tracker PRO supports automatic backups – turn on iCloud (or Dropbox) in the settings (*), set the backup frequency (daily, weekly … etc) and you are all set.

Account Tracker (for iOS) supports manual backups with reminders. Turn on iCloud (or Dropbox) in the settings (*), set the frequency and when the reminder fires, you can back up with a single tap (well ok, three in total).

Meter Readings and Hill Lists support automatic backups too. Turn it on in the settings, and if your data changes (e.g. you add a reading or an ascent), a new backup is made when you close the app, keeping the three most recent.

If you aren’t using backups at the moment and (I assume) you value your data, PLEASE turn this feature on ASAP.

* note that backing up alone will not protect you from either of the scenarios mentioned at the top. You need to make sure your backups are exported off your device, either to iCloud, Dropbox or (e.g.) by email.