Support (Account Tracker for Mac)

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Thank you for visiting my support page for Account Tracker for Mac.

Before asking a question, PLEASE check the Known Issues and Frequently Asked Questions sections below. Also read/refer to the built in User Guide (from the Help menu). Chances are your question is answered already! 🙂

Known Issues – version 5.2.2

5.2.2 (i.e. the first release on the Mac) is now available. Please see my getting started post.

Frequently Asked Questions and Answers

I have already paid for ATB Viewer, do I have to pay again? – yes you do, app development is very expensive and the market for Mac apps is much smaller than for iOS. However at launch Account Tracker for Mac will be discounted by the purchase price of the backup viewer, at least for a short period of time.

I didn’t buy ATB Viewer, do I still get a discount? – yes you do. I have no way of knowing whether you have bought ATB Viewer, and Apple don’t support upgrade bundles on the Mac AppStore (sadly). If you feel guilty, I have a donation button or feel free to give the difference to a charity of your choice.

What are the differences between the iOS and Mac apps in terms of functionality supported? – please see this post.

All Other Questions

If you can’t find an answer to your question, please send me an email and I will respond to you as quickly as I can.