Support (Account Tracker for Mac)

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This is the support page for Account Tracker (for Mac).

Known Issues

The most recent version (6.8) was released on 11th May 2022.

If you come across any issues, please let me know.

Frequently Asked Questions and Answers

Getting started with my Mac app? – please see this post.

What are the differences between the iOS and Mac apps in terms of functionality supported? – please see this post.

Does the app support importing transactions from a CSV file? – yes, the CSV file needs to be in the same format as required by iOS (documented here).

Dropbox syncing issues – it is rare to get any of these, however Dropbox now charge you to use more than 3 devices (called Dropbox Plus). If you exceed this limit it can cause problems with devices not being able to see each other. You can manage the devices that can use your Dropbox account from the Dropbox app (or log in to Dropbox from a web browser). This is especially important after upgrading a device as the old one might need removing.

iCloud syncing issues – please see this post.

All Other Questions

If you can’t find an answer to your question, please send me an email and I will respond as quickly as I can (usually in an hour or two).