Home > Announcements > Getting started with my Meter Readings app

Getting started with my Meter Readings app

May 9, 2013

Setting up your meters and rates can be a complicated business, not helped by your energy supplier! Here are some troubleshooting tips to help you get started …

1. From your last bill, simply enter your starting reading/date, and your ending reading/date.

2. Select the Readings row at the top of the main screen. You should see these two readings, with usage and cost figures between them.

3. Check the usage is calculated correctly (it should be your ending reading minus your starting reading). If it does not match your bill EXACTLY, you either need to set the conversion factor in the meter settings (common for gas meters), or you have changed the meter direction. Most meters count up, meaning your usage is calculated by subtracting one reading from another. However the app also supports counting down and/or assuming your readings themselves are your usage.

4. Once you have correctly got the app calculating your usage, take a look at the costs between these readings. Assuming you have entered your rates, the resulting amount in the app should be VERY close to your bill, within pennies. If not, chances are you haven’t entered your rates correctly. NOTE that it might be difficult getting an exact match. This is because the app is far more accurate than your supplier, not the other way round!

5. If you want to see how the app is calculating costs, go back to the main screen and select the Current row. This shows a breakdown for your most recent pair of readings.

6. Once things are working correctly for one pair of readings, you can start entering them as often as you like, the more frequent the better.

Note that the graphs screen shows usage and costs based on the CALENDAR, and not between any specific pair of readings. For instance a whole month could be calculated from many pairs of readings. By default your most recent usage and costs are extrapolated to the end of the graph. If you don’t want the app to do this, simply turn the extrapolate setting OFF.

If you are stuck, and the built in user guide or https://grahamhaley.co.uk/meters/meters-and-rates/ doesn’t help, please get in touch.

  1. Oleg
    September 4, 2015 at 11:31 am

    Hi Graham,

    Thanks for the app! Quick question on the meters setting. If I use stepped setting with annual periods do amount pro-rata to billing period? My provider converts annual thresholds into billing period consumption thresholds by dividing by 365 and multiplying by the number of days in the billing period.

    Kind regards,


    • September 4, 2015 at 6:11 pm

      Hi Oleg, that’s correct – it’s the only way that makes sense.

      • Oleg
        September 4, 2015 at 9:29 pm

        Thank you!

        For some reason I thought that it may be using ‘first in first out’ principal and just converted annual thresholds to quarterly myself. I will update my meters to annual setting.

  2. Christopher Brookes
    October 6, 2014 at 10:19 am

    Hello. I am having trouble setting the rates on meter reading, ie say the kwh rate is 34.10p and I input that into the app the cost readings run in hundunds and thousands not the true cost which is only say £30. Could you help please.

    • October 6, 2014 at 8:49 pm

      Hi Christopher, almost certainly you have entered your rates in pounds not pence. 34.1p is £0.341.

  3. February 8, 2014 at 1:01 pm


    Small comment.

    I like the notes – great idea.

    However, the only way to remove a note (perhaps entered into the wrong date by mistake), is to delete the text first. The option to delete (the trash can) doesn’t appear until then.

    Like a lot of things, easy when you know…

    • February 8, 2014 at 2:59 pm

      Hi Wyndham, yes, that is the way it works.

  4. Gregg Ball
    October 28, 2013 at 7:39 am

    Great app, however not sure about the Gas meter.

    On the actual meter I have 4 white digits followed by 2 red digits.

    However on the app I can’t seem to have 4 digits with 2 decimals.


    • October 28, 2013 at 7:49 am

      Hi Gregg, yes you can – in the meter settings.

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